Steps to reproduce:
Actual Behavior:
A PDF file is opened by the browser.
Expected Behavior:
The print dialog is automatically opened.
Workaround:
Click the Print button displayed in the top right-hand corner to invoke the Print Dialog.
We have fixed the issue described in this ticket and will include the fix in our next maintenance update. To apply this solution before the official update, request a hotfix by clicking the corresponding link for product versions you require.
Note: Hotfixes may be unavailable for beta versions and updates that are about to be released.
In early versions, use a workaround illustrating below:
If you are using older ASPxDocumentViewer or ReportViewer controls, please refer to the ASPxDocumentViewer - Print Report button does not work after Google Chrome Update 76.0.3809.132 thread.
Hello, may we have a hotfix for 18.1.6 please ?
If not, could you please show me the source code that I have to intriduce to fix the issue ?
Regards
Hello Anthony,
I will forward this ticket to our R&D team. We will contact you as soon as we get any results.
Thanks,
Elliot
Hello Anthony,
Our developers fixed this issue in the 18.1.14 version. So, you can request a hotfix by clicking the corresponding link.
Thanks,
Elliot
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As a comment on this, when using the Print Dialog, the Print Job appears to get rejected or cancelled, or at least it did during my testing.
Do you mean that even the workaround I mentioned does not work? I was using Google Chrome 77.0.3865.75, and I was able to print out the first page of our Invoice demo report to a physical printer without any issues.
Dmitry, I'm also using the same version of chrome and have performed the following steps, when choosing to create a print job, the print job is created briefly, then disappears:
If you need me to document this with a video, then I'm more than happy to do so.
Hi Mark,
No, I don't think that we need any proof of this behavior. I'd only like to clarify that I used a network printer during my testing session. Let's see how quickly and efficiently we can come up with a fix for this problem on our side - we'll probably submit this issue to the Google Chrome team if our efforts aren't successful.
Keep an eye on this thread for further updates.
Dmitry
Dmitry, that's fine, if you do need further info, don't hesitate to ask. I've also been testing using a network printing during my testing.
Hello,
I have the same issue on my web application. Do you find any fix to correct this issue ? I know that I can open a PDF file and print it but I want to print it directly.
Thanks
Hello Anthony,
Our developers are working hard to resolve this issue as soon as possible. Unfortunately, I cannot provide you with an exact date when this issue will be fixed in the DevExpress control because it depends on many factors. You will receive an e-mail message when the status of this issue is changed.
Thanks,
Elliot
Hello DevExpress Team,
I would like to ask, if there will be a hotfix for older versions (v12.2)
Thanks,
Dimitris
Hello,
If you are using older ASPxDocumentViewer or ReportViewer controls, please refer to the ASPxDocumentViewer - Print Report button does not work after Google Chrome Update 76.0.3809.132 thread.
Thanks,
Elliot