Bug Report T712778
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The "Out of resources" exception occurs on an attempt to select an entire row or column if the system color depth is less than 24-bit

created 6 years ago

We are receiving an "Out of System Resources" error message when clicking on the column header (ie, A, B, C) of the ExpressSpreadsheet component when running on a Windows Terminal Server. (It does not error out on our workstation machines).

This error occurred in one of our projects, and we've been able to replicate the error using the attached demo project.

The server is running in a cloud datacentre.

The guest OS we have access to and are running on is:

Windows Server 2008 R2 64 Bit
6GB RAM
Intel Xeon E5-2630 v3 @ 2.40GHz Processor

48GB Free on SSD

At the time of error, only 3.48GB of RAM is being used.

This occurs on 18.2.3, and also occurs on 18.2.4

This does not occur when we run on workstation computers, just on the server.

Just wondering if you have any thoughts on to why this might be occurring?

Thanks & Regards

Adam.

Show previous comments (8)
DevExpress Support Team 6 years ago

    AlexE,

    Thanks. I am happy to hear that this solution helps.

    Adam,

    I see that your initial report was related to the Windows Server 2008 R2 system. Would you please test the patch I provided with your scenario?

      Hi Paulo,

      Thanks very much for the solution. We've tested that our end, and it appears to have solved the problem for us as well.

      Again -thank you for your prompt response to this.

      Best Regards

      Adam.

      DevExpress Support Team 6 years ago

        Great! Thank you for sharing your test results. We will fix this problem in future buids.

        Answers approved by DevExpress Support

        created 6 years ago

        We have fixed the issue described in this ticket and will include the fix in our next maintenance update. To apply this solution before the official update, request a hotfix by clicking the corresponding link for product versions you require.

        Note: Hotfixes may be unavailable for beta versions and updates that are about to be released.

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