Bug Report T669845
Visible to All Users

Scheduler - Scrolling doesn't work in IE and Edge with the Surface device

created 7 years ago (modified 7 years ago)

Hi Devextreme Support!

I have a problem with the scheduler when using the Edge explorer. In this case the scheduler cannot be scrolled vertically. I had the same issue regarding datagrids. The issue regarding datagrids could be solved by setting "scrollByContent" to "true" and "useNative" to "false" (see https://www.devexpress.com/Support/Center/Question/Details/T576016/dxdatagrid-unable-to-scroll-the-grid-using-touchpad). I am trying scrolling by touchpad or by finger gesture.
You can easily reproduce the issue using the Edge explorer in your scheduler demo: https://js.devexpress.com/Demos/WidgetsGallery/Demo/Scheduler/BasicViews/jQuery/Light/ .
I appreciate any help!

Show previous comments (3)
Vova (DevExpress Support) 7 years ago

    As a follow-up:
    Can I make this ticket "Public", so other our users can review this report?

      Ok no problem.

        By the way: Select Boxes and Autocompletes also cannot be scrolled by touch. Probably that is the same problem? It would be nice if that was also fixed ;).

        Answers approved by DevExpress Support

        created 7 years ago (modified 7 years ago)

        We have fixed the issue described in this ticket and will include the fix in our next maintenance update. To apply this solution before the official update, request a hotfix by clicking the corresponding link for product versions you require.

        Note: Hotfixes may be unavailable for beta versions and updates that are about to be released.

        Additional information:

        Hi Christina,

        We've fixed the issue, and after applying the fix, you will be able to use the solution Artem demonstrated in his first comment:

        JavaScript
        onInitialized: function(e){ setTimeout(()=>{ var scrollable = e.element.find(".dx-scheduler-date-table-scrollable").dxScrollable("instance"); scrollable.beginUpdate(); scrollable.option("useNative", false); scrollable.option("scrollByContent", true) scrollable.endUpdate(); }) },

        We will consider implementing the desired behavior for all our scrollable controls out of the box in future versions.

        Let us know if you have any other questions.

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