Bug Report B192947
Visible to All Users

Exeption while printing on an offline printer

created 14 years ago

Hello DevExpress-Team,
we have a problem while we print on an offline-printer, and we think this problem and the exeption send should be catched and handled by your DevExpress.XtraPrinting.dll.
The problem is when you try to print on an offline printer an exeption is thrown (Please have a look to the attached screenshot). This i.e. happens when the default-printer is currently offline, and the DevExpress.XtraPrinting.dll does not handle this exeption (but we think it should with i.e. a messagebox or opening the printer-selection-dialog or something like that), because when you print via the printer-selection-dialog, and then select the currently offline printer, you do not allow to print on this this printer by deactivating the ok and apply-button.
Thanks in advance for a comment to this behavior.
Greetings
Dirk

Show previous comments (4)

    Hello Elliot,
    since we planned to ship a new major release in December to our customers based on your DevExpress Version 10.1 I tested this new version against the error we get while printing on an offline printer, and voila, your team fixed this error.
    Now it popped up a nice small message box which says that there is a problem with the printer.
    This solved the problem for me and we can close this Bug Report.
    Thanks for your patience with me,
    Dirk

      Fixed in 10.1

      DevExpress Support Team 14 years ago

        Hi Dirk,
        I am glad to hear that this approach solves your issue. Please contact us in case of any difficulty.
        Thanks,
        Elliot

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