Bug Report B50049
Visible to All Users

Printing - Zebra LP2824 printer issue when printing a document in landscape mode using a custom paper size

created 17 years ago

When the Landscape mode is chosen within DevExpress EndUSer Designer the Label is printed incorrectly.
Paper size is W=2.25 x H=4.00 inches, the label is printing only within 2.25 x 2.25 inches area truncating everything outside of that area.
Tested on RibbonEndUserDesigner Demo supplied with the DevExpress Suite 7.2.5
Expected Results:
Label should be printed correctly according to the page size and layout just as it was shown in the Print Preview Section.
This is a very urgent issue with our customers, please respond asap.
Thank you for your consideration.

Show previous comments (13)

    Hey Alex,
    Thank you for your time and effort.
    We will wait until the fix is implemented in the next release.
    Meanwhile, we will work around this issue by rotating the controls 90 degrees and use Portrait orientation.
    Thanks.

    DevExpress Support Team 17 years ago

      Hello Timofey,
      Thanks for the update. I'm glad to hear that you managed to work around this situation in your project.
      We'll keep you informed of the page margins issue status. Hopefully, our developers will manage to fix it in one of upcoming updates.
      Thank you,
      Alex.

      DevExpress Support Team 17 years ago

        Hello Timofey,
        Our developers fixed the problem that occurred when printing a document in landscape mode. The fix will be included into the next Suite update.
        However, we can only guarantee that the report's Landscape property is effective when the ZebraDesigner Driver (Compatible with Windows Vista) is used
        (refer to the following link to get the latest one: http://www.zebra.com/id/zebra/na/en/index/drivers_downloads/drivers/results.html?productType=7).
        If you need any clarification, please feel free to ask.
        Thank you,
        Alex.

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