Steps to Reproduce:
Run a sample project and export the report to the RTF. See the results.
Bug Report
B35067
Visible to All Users
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I have download the fix I have requested but it still doesn't work. The chart it's not exported right.
I think the problem is that the fix says
Public Fix Published for 8.3.5 by Developer Express Team
So I assume the dlls version is 8.3.5, but the link you have provided me is for version 8.3.4
http://downloads.devexpress.com/Share/DXP/090216/DXperience-8.3.4.exe (232569184 bytes)
Hello Christian,
We're working on your problem and unfortunately we need some time to analyze it. So, accept our apologies for the delay. We need this time to find the best solution for you. We will do it as soon as possible, and will let you know about our progress.
Thanks,
Alessandro.
Hello Christian,
Apparently you don't completely remove the previous version of our components from your machine before installing a public fix. Please refer to the A138 KB article, to review how to perform the uninstall, and install the intermediate build afterwards. Please let me know whether it helps.
Thanks,
Alessandro.
I'll try you you suggest, but I'm not sure that this is the problem. Previous to install the fix, the version the DevExpress dlls were 8.3.3.
After downloading your fix, I had to remove the references in my project and add them again, and they were updated to 8.3.4, so I believe they are OK. But what I could see is that your fix, the one thta you propose is the version 8.3.5 though the download is 8.3.4
Is it OK, should I install 8.3.4 instead of 8.3.5? Is the issue fixed in version 8.3.4?
Hello Christian,
Pease note that the 8.3.5 signature means that this public fix will be officially available in the forthcoming v2008 vol 3.5 of the Suite. We raise a release version number just before the official release date. However, since this version haven't been released yet, we've posted you the most recent intermediate build, which includes this bug fix. Therefore, it is labeled with the 8.3.4 signature. Please let me know whether it makes sense and solves the problem.
Thanks,
Alessandro.
OK, I have tried what you suggested. I have uninstalled everything. I made sure everything was removed and I've intsalled the 8.3.4 again and the issue still persists.
Hello Christian,
Please accept my apologies for the inconvenience. Unfortunately, we've published an incorrect public fix build.
I've uploaded the most recent build (2009/02/23). Please re-download the public fix, and let me know whether it works properly.
Thanks,
Alessandro.